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Terms & Conditions


Welcome to website (the “Site”).  These terms and conditions ("Terms and Conditions") apply to the Site, Traders Lane FZE and all of its divisions.  By purchasing products from Traders Lane ("Traders Lane", "we", "us", "our") or using this website, the purchaser (the "Customer", "you", "your"), agrees to the following terms and conditions of sale (the "Terms").

By using the site, even if you are browsing and have not registered, you acknowledge that you consent and agree to and will abide by these Terms and Conditions, so please read them very carefully. As with all our other policies, these terms and conditions and any other matter connected to ordering on Traders Lane are governed by Dubai and U.A.E. law.

These terms and conditions govern your use of this website; by using this website, you accept these terms and conditions in full.   If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

[You must be at least [18] years of age to use this website.  By using this website [and by agreeing to these terms and conditions] you warrant and represent that you are at least [18] years of age, or are accessing the Site under the supervision of a parent or legal guardian.

[This website uses cookies.  By using this website and agreeing to these terms and conditions, you consent to our Traders Lane use of cookies in accordance with the terms of Traders Lane [privacy policy / cookies policy].]

The Site reserves the right, to change, modify, add, or remove portions of these Terms and Conditions of use at any time. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions of use regularly for updates. 


License to use website

Unless otherwise indicated, Traders Lane owns all copyright of the material on the Website. All registered or unregistered trademarks used on the Website are the property of their respective owners. 

All copyright, data, text, software, images, graphics, trademarks, logos, interfaces, photographs, and other intellectual property (Content) on the Website is owned, controlled by, or licensed to Traders Lane. 

The entire contents of the Site also are protected by copyright as a collective work under UAE copyright laws and international conventions. All rights are reserved.


Acceptable use

When you access the Website, Certain services and related features that may be made available on the Site may require registration or subscription. Should you choose to register or subscribe for any such services or related features, you agree to provide accurate and current information about yourself and to promptly update such information if there are any changes. Every user of the Site is solely responsible for keeping passwords and other account identifiers safe and secure. The account owner is entirely responsible for all activities that occur under such password or account.

When accessing the Website, you must not:

  • • Use this website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
  • • Use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.
  • • Access or attempt to access any part of the Website which is not designated for access by your password. (where applicable) 
  • • By any means copy, reproduce, republish, adapt, upload, link, post, frame, translate, transmit or distribute any part of the Website or any Content contained on the Website;
  • • Post, or transmit to the Website any abusive, obscene, threatening, defamatory, illegal or otherwise inappropriate material;
  • • Breach the security of the Website, test or scan the vulnerability of the Website, or make any unauthorised modifications to the Website;
  • • Interfere with any other persons use or enjoyment of the Website;
  • • Post or transmit any materials to the Website which breaches any laws relating to a person’s right to privacy or the export of personal data;
  • • Post or transmit any materials to the Website which is incorrect or misleading; 
  • • Use the Website in any way that otherwise breaches these terms. 


User content

You grant to Traders Lane a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate and distribute your user content in any existing or future media.

Your user content must not be illegal or unlawful, must not infringe any third party's legal rights, and must not be capable of giving rise to legal action whether against you or Traders Lane or a third party (in each case under any applicable law). 

You must not submit any user content to the website that is or has ever been the subject of any threatened or actual legal proceedings or other similar complaints.

Traders Lane reserves the right to edit or remove any material submitted to this website, or stored on Traders Lane servers, or hosted or published upon this website.

You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third-parties as to the origin of any Submissions.


Information and services at the site

Traders Lane updates the Website regularly, however, Traders lane makes no representation as to the accuracy, currency or completeness of any information or services on the Website. All information and services are provided on the basis that you undertake the responsibility for assessing at your own risk.


Disclaimer of Warranties; Limitations of liability                                                                                          

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

Traders Lane will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website.  Traders Lane does not guarantee:

       • the accuracy or completeness of any information available on the Website;
       • that access to the Website will be uninterrupted or error free;
       • that any defects will be corrected immediately; or
       • that the Website will be free from viruses or other contamination.

Traders Lane will not be liable to you for any loss, damage, liabilities or claims and expenses that you may suffer due to the use of the Website, including the use of any information on it. You use the internet and the Website at your own risk.

These limitations of liability apply even if Traders Lane has been expressly advised of the potential loss.



Traders Lane is not liable for any damages whatsoever including any special indirect or consequential damages resulting from loss of use of data or profits, whether in an action in contract, negligence or other torts, arising out of or in connection with access to this Site or the information contained in it. Traders Lane does not warrant that the Website will be uninterrupted or error free.

You should seek independent advice before acting on any material or information contained in this Website of any link to a third-party website and you must not provide any warranties to third parties in relation to the contents or performance of the Website.


Terms of Sale

By placing an order, you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. 

Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible.

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved us and we have debited your credit or debit card. 

As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Upon receiving your order, we carry out a standard pre-authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Goods will not be dispatched until this pre-authorization check has been completed. Your card will be debited once the order has been accepted. 


Stock Availability & Delivery

In order to provide the greatest range of products, you understand that Traders Lane does not stock all products listed on this site in a single warehouse. All items sold via the Traders Lane website are subject to availability and Traders Lane reserves the right not to accept or cancel any order for products that are out of stock. Product availability information is provided by a number of third party suppliers. Traders Lane works with these third-parties to ensure this information is as accurate as possible however some errors and omissions are expected. Goods delivered may differ to the product images presented on this site.

Traders Lane makes every effort practical to ensure that delivery timeframes given are accurate. However, the delivery times stated for products on this site assume that the stock availability information provided by our suppliers is accurate and that delivery times are not adversely affected by unforeseen events. By placing an order, you agree not to hold Traders Lane liable for any loss or damage directly or indirectly arising out of or in connection with any delay or failure to deliver within the estimated time frame.


Breaches of these terms and conditions

Without prejudice to Traders Lane under these terms and conditions, if you breach these terms and conditions in any way, Traders Lane may take such action as Traders Lane deems appropriate to deal with the breach, including suspending your access to the website, prohibiting you from accessing the website, blocking computers using your IP address from accessing the website, contacting your internet service provider to request that they block your access to the website and/or bringing court proceedings against you.



Traders Lane may revise these terms and conditions from time-to-time.  Revised terms and conditions will apply to the use of this website from the date of the publication of the revised terms and conditions on this website.  Please check this page regularly to ensure you are familiar with the current version.


Law and jurisdiction

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE.  United Arab of Emirates is our country of domicile.



Any controversy, claim or dispute arising out of or relating to these Terms and Conditions will be referred to and finally settled by private and confidential binding arbitration before a single arbitrator held in Dubai, UAE in English. 



Traders Lane would like to welcome you to this website, we have worked hard to make it as user-friendly and informative as possible. When viewing the pages of this website, you acknowledge that you have read and accepted the following disclaimer.

Traders Lane may collect customer information if an order is placed on the website, we will always ask the customers permission if they wish to be contacted by Traders Lane for promotions and updates.

Traders Lane uses the information the buyer provides to enable us to process your orders and to provide you with the services and information offered through our website.

The information provided to administer your account with us; improve the layout and/or content of the pages of our website and customise them for Traders Lanes Users; identify visitors on Traders Lane website; carry out research on Traders Lane users’ demographics; send you information Traders Lane think their users may find useful, including information about Traders Lane products and services, provided Traders Lane User has not indicated that they have not objected to being contacted for these purposes.

We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our logistics team).

Traders Lane Users may access their order information by logging into their account on the Site. The Site User/customer undertakes to treat the personal access data confidentially and not make it available to unauthorised third parties. Traders Lane cannot assume any liability for misuse of passwords unless this misuse is our fault.





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